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Privacy Policy

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This Privacy Policy applies to: www.odetoflowers.ca

Last update: February 28, 2021

The respect of your private life is of the utmost importance for ODE TO FLOWERS, who is responsible for this website.

This Privacy Policy aims to layout :

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  • the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;

  • your rights regarding your personal information;

  • who is responsible for the processing of the collected and processed information;

  • to whom the information is transmitted;

  • if applicable, the website's policy regarding cookies.

 

This Privacy Policy complement the Terms and Conditions that you may find at the following address:

www.odetoflowers.ca/terms

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

  • Last Name

  • First name

  • Mailing address

  • Postal code

  • Email address

  • Phone and/or fax number

  • Credit card number

The personal information we collect is collected through the collection methods described in the following section.

2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

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  • Website registration form

  • Order form

 

We use the collected data for the following purposes:

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  • Order tracking

  • Special offers

  • Contact


3. COOKIES AND LOG FILES

We collect information through log files and cookies. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort.


a) Cookies used by the Website

The cookie files used on the Website are the following:

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  • Pages visited and queries

 

The use of such files allows us to achieve the following purposes:

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  • Improvement of the service and personalized welcome

  • Personalized consumption profiles

  • Order tracking

  • Statistical surveys


b) Objection to the use of cookies and log files by the Website

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You have the right to object to the recording of these cookies and log files by configuring your web browser.

Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.


4. SHARING PERSONAL INFORMATION

The personal information collected by the Website is not transmitted to any third party and is processed only by us.


5. STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 8 years.


6. HOSTING OF PERSONAL INFORMATION

Our website is hosted by: ODE TO FLOWERS, located at the following address:

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20 Bruyeres Mews Toronto ON M5V0G8 Canada

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The host may be contacted at the following phone number: +1(647) 8797606.

Personal information we collect and process is exclusively hosted in Canada.


7. CONTROLLER

 

a) Controller

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The "Controller" is: ODE TO FLOWERS. The Controller may be contacted as follows:

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The controller may be joined by phone at +1) (647)879-7606, Monday to Saturday 10 am to 5 pm or by email at Hello@odetoflowers.ca

The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.


b) Obligations of the Controller

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The Controller is committed to protecting the personal information collected, not to transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.

In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notify you.


8. RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal information by the Website ("right to object"). You also have the right to request that your personal information does not appear, for example, on a mailing list ("right to withdraw").

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:

The user must submit a request to the Controller at the email address indicated above.


9. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

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The user must send an email to the data controller. This email must contain the information on the account (associated email address as well as account number). The email must be sent to the data controller using the address provided above.

10. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:

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www.odetoflowers.ca/privacy-policy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.


11. ACCEPTANCE OF OUR PRIVACY POLICY

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.


12. APPLICABLE LAW

We are committed to respect the legislative provisions as specified in:

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Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or

Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1.

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